Welcome to the website of Riya Stone Speciality Chemicals. By accessing, browsing or purchasing products from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.
1. GENERAL
This website is owned, operated and marketed by Riya Stone Speciality Chemicals.
Throughout the website, the terms "we", "our", "us" and "Company" refer to Riya Stone Speciality Chemicals.
By accessing this website or purchasing any product from us, you agree to comply with and be bound by these Terms & Conditions.
If you do not agree with any part of these Terms & Conditions, please do not use our website or services.
2. PRODUCT INFORMATION
We make every effort to ensure that product descriptions, specifications, images, technical information and other content displayed on our website are accurate and up to date.
However:
• Product images are for illustration purposes only.
• Actual packaging, labels and appearance may vary.
• Product specifications may be updated without prior notice.
• Minor variations in colour, packaging or presentation shall not be considered defects.
Customers are encouraged to review the relevant Technical Data Sheet (TDS) before purchasing or applying any product.
3. TECHNICAL GUIDANCE
Any recommendations, application guidance, technical suggestions or support provided by our team are based on information available at the time and are offered in good faith.
Because actual site conditions vary significantly, customers are responsible for:
• Evaluating product suitability.
• Conducting trial applications where necessary.
• Following application instructions.
• Ensuring proper surface preparation.
• Ensuring correct application methods are used.
Final responsibility for product selection and application remains with the customer, applicator, contractor or project owner.
4. PRODUCT PERFORMANCE DISCLAIMER
The performance of specialty chemical products depends upon several factors including but not limited to:
• Surface condition
• Substrate quality
• Moisture content
• Surface preparation
• Application technique
• Environmental conditions
• Weather conditions
• Maintenance practices
Actual results, coverage rates and performance may vary from project to project.
Any performance data, coverage estimates or technical information provided on this website should be considered indicative and not guaranteed.
5. ORDERS & ACCEPTANCE
All orders placed through the website are subject to acceptance and availability.
We reserve the right to:
• Accept or reject any order.
• Cancel suspicious or fraudulent orders.
• Limit quantities purchased.
• Refuse service to any customer where necessary.
An order confirmation does not constitute final acceptance until the order has been processed and approved.
6. PRICING
All prices displayed on the website are subject to change without prior notice.
We reserve the right to correct:
• Pricing errors
• Product information errors
• Technical specification errors
• Typographical errors
In the event of an error, we may cancel or modify the affected order and provide appropriate notification to the customer.
7. PAYMENT TERMS
We currently accept prepaid orders only.
Accepted payment methods may include:
• UPI
• Debit Cards
• Credit Cards
• Net Banking
• Wallets
• Other approved payment methods
Orders are processed only after successful payment confirmation.
8. SHIPPING & DELIVERY
Delivery timelines provided on the website are estimates only.
Actual delivery times may vary due to:
• Courier delays
• Weather conditions
• Transport disruptions
• Remote locations
• Operational factors beyond our control
We shall not be liable for delays caused by third-party logistics providers.
9. RETURNS & REFUNDS
Returns and refunds shall be governed by our Return & Refund Policy available on the website.
Customers are advised to review the policy before placing an order.
10. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Riya Stone Speciality Chemicals shall not be liable for:
• Indirect losses
• Consequential damages
• Loss of profits
• Project delays
• Labour costs
• Application costs
• Contractor charges
• Business interruption
• Third-party claims
Our maximum liability, if any, shall be limited to the purchase value of the product concerned.
11. NO WARRANTY
Unless specifically provided in writing by an authorized representative of Riya Stone Speciality Chemicals, all products are supplied without any express or implied warranty.
No warranty shall apply where:
• Products are improperly applied.
• Surface preparation is inadequate.
• Products are mixed with unauthorized materials.
• Instructions are not followed.
• Site conditions are unsuitable.
12. INTELLECTUAL PROPERTY
All content on this website, including but not limited to:
• Product names
• Logos
• Images
• Graphics
• Technical content
• Documents
• Product descriptions
is the property of Riya Stone Speciality Chemicals and may not be copied, reproduced, distributed or used without prior written permission.
13. USER CONDUCT
Users shall not:
• Use the website for unlawful purposes.
• Attempt unauthorized access to website systems.
• Upload harmful or malicious content.
• Misrepresent their identity.
• Interfere with website functionality.
We reserve the right to restrict access to any user violating these terms.
14. TECHNICAL DOCUMENTS
Technical Data Sheets (TDS), brochures and other technical documents are provided for informational purposes only.
Customers must verify suitability through testing and evaluation before large-scale application.
Site conditions may significantly influence product performance.
15. MODIFICATION OF TERMS
Riya Stone Speciality Chemicals reserves the right to update, modify or revise these Terms & Conditions at any time without prior notice.
Continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions.
16. GOVERNING LAW & JURISDICTION
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website, products or services shall be subject to the exclusive jurisdiction of the courts located in Chittorgarh, Rajasthan, India.
CONTACT INFORMATION
Marketed By
Riya Stone Speciality Chemicals
Mobile: +91 84418 04441
Manufactured By
Shri Balaji Stone Solutions
Near Dharamkanta
Chanderiya, Chittorgarh
Rajasthan – 312001, India
Customer Support
Mobile: +91 84418 04441